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This website is owned and operated by ChoirFixer Limited, registered as a Company under registration number 7475500, and the registered office and principal place of business is at:
Quinneys, High Street, Castle Camps, Cambridgeshire, CB21 4SN
You can contact us by post at the above address, or by using our website contact form, or by email at [email protected]
Please note that throughout the terms that follow, when we mention ‘we’, ‘us’, ‘our’, etc, we mean ChoirFixer Limited. When we refer to ‘you’ we mean the user and/or browser of the Website and any persons, organisations or companies in contact with us.
Quinneys, High Street, Castle Camps, Cambridgeshire, CB21 4SN
You can contact us by post at the above address, or by using our website contact form, or by email at [email protected]
Please note that throughout the terms that follow, when we mention ‘we’, ‘us’, ‘our’, etc, we mean ChoirFixer Limited. When we refer to ‘you’ we mean the user and/or browser of the Website and any persons, organisations or companies in contact with us.
Data Protection Act
ChoirFixer Limited is committed to the protection and privacy of your personal data. Whenever you provide personal data (for example your email address) or sensitive data (for example, your date of birth), we are legally obliged to use your data in line with all laws concerning the protection of personal information, including the Data Protection Act 1998.
For more information, see the UK government’s Data Protection website.
ChoirFixer Limited is the data controller in respect of the collection of personal information relating to the activities of the company. You can contact us at any time to amend or delete any personal information you have provided to us and there is more information about this in the ”Your rights” section below.
This Data Privacy Notice applies where ChoirFixer Limited is acting as a data controller and relates to our use of any personal information we collect from you via the following channels:
The effective date of this Data Privacy Notice is 18th May 2020
The most recent update to this Data Privacy Notice was on 22nd July 2021
For more information, see the UK government’s Data Protection website.
ChoirFixer Limited is the data controller in respect of the collection of personal information relating to the activities of the company. You can contact us at any time to amend or delete any personal information you have provided to us and there is more information about this in the ”Your rights” section below.
This Data Privacy Notice applies where ChoirFixer Limited is acting as a data controller and relates to our use of any personal information we collect from you via the following channels:
- The ChoirFixer website (www.choirfixer.com)
- Social media channels (for example Facebook and Twitter)
- By phone (for example, if you call us for information or advice, or to make a booking)
- Email (either person-to-person or via mailing software such as MailChimp)
- By post (for example, if you write to us to request information or send an invoice or receipt)
The effective date of this Data Privacy Notice is 18th May 2020
The most recent update to this Data Privacy Notice was on 22nd July 2021
What information do we collect?
You are not required to provide any personal information in order to access the content available on the Website. We do, however, require you to supply certain personal details when you contact us for a quote, with a general enquiry or to join our email mailing list.
We may also process payment information when you purchase services or products sold by ChoirFixer Limited, or if you carry out services on behalf of ChoirFixer as a supplier or contractor.
To apply to receive offers of work from Choirfixer we may require your name, address, telephone number, email address, profile pictures, costume and outfitting measurements, gender, date of birth, educational history, employment details, musical biography and payment details, as set out in our forms, contracts and payment details.
To subscribe to our mailing list for newsletters and other ChoirFixer information and updates we may require your name and email address. By subscribing to the mailing list you agree to receive from us (but only us) emails detailing news, special offers, announcements and updates.
Our mailing list is created and managed using MailChimp. At any time you can decide not to receive these emails and will be able to 'unsubscribe' through a link at the bottom of any email.
If you connect with ChoirFixer using our linked social media platforms (Facebook and Twitter) you may also disclose information to us. We will not process this information and please note that when you connect with us using social media you do so under the policies of these platforms.
If you subscribe to the Virtual Choirs mailing list on the VirtualChoirs.co.uk website, you will only receive emails relevant to that website. Emails will be sent to the Virtual Choirs mailing list on behalf of VirtualChoirs.co.uk by ChoirFixer Limited.
We do not knowingly collect or store any personal information about children under the age of 18 without written consent from a parent or guardian or, in the case of work with schools, evidence that such written consent has been provided to the school. However, any person of any age may subscribe to the mailing list using their name and email address.
We may also process payment information when you purchase services or products sold by ChoirFixer Limited, or if you carry out services on behalf of ChoirFixer as a supplier or contractor.
To apply to receive offers of work from Choirfixer we may require your name, address, telephone number, email address, profile pictures, costume and outfitting measurements, gender, date of birth, educational history, employment details, musical biography and payment details, as set out in our forms, contracts and payment details.
To subscribe to our mailing list for newsletters and other ChoirFixer information and updates we may require your name and email address. By subscribing to the mailing list you agree to receive from us (but only us) emails detailing news, special offers, announcements and updates.
Our mailing list is created and managed using MailChimp. At any time you can decide not to receive these emails and will be able to 'unsubscribe' through a link at the bottom of any email.
If you connect with ChoirFixer using our linked social media platforms (Facebook and Twitter) you may also disclose information to us. We will not process this information and please note that when you connect with us using social media you do so under the policies of these platforms.
If you subscribe to the Virtual Choirs mailing list on the VirtualChoirs.co.uk website, you will only receive emails relevant to that website. Emails will be sent to the Virtual Choirs mailing list on behalf of VirtualChoirs.co.uk by ChoirFixer Limited.
We do not knowingly collect or store any personal information about children under the age of 18 without written consent from a parent or guardian or, in the case of work with schools, evidence that such written consent has been provided to the school. However, any person of any age may subscribe to the mailing list using their name and email address.
How we use your information
We may process your personal data for the purposes of operating our website, providing news and information regarding the activities of ChoirFixer Limited, collecting requests from prospective suppliers and clients, promoting the activities of ChoirFixer Limited, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.
The source of the data is you and the legal basis upon which we rely for using information held about you is your consent, as requested on our online booking form, contact form and mailing list subscription forms for ChoirFixer Limited and for VirtualChoirs.co.uk.
You may withdraw your consent at any time by emailing us at [email protected]
ChoirFixer Limited may use your information for one or more of the following purposes:
If you apply as a supplier for contracts from ChoirFixer Limited we may process information that you send us for publication on our website or in other ChoirFixer Limited publications. This data may be processed for the purposes of enabling such publication and administering our website and fulfilling the requirements of our working relationship.
You acknowledge that personal data that you submit for publication through our website or services may be available, via the Internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
This data may include your contact details, your card details and the transaction details, and the data may be processed for the purpose of supplying the purchased goods or services, and keeping proper records of those transactions.
In the case of Virtual Choir Projects with schools and other external organisations, we will never process the personal data of children, young people or vulnerable adults, without first seeking further consent from their parent or guardian, or asking to see evidence from the school or organisation that such consent has been propery sought and acquired. Specific information about how we process data when working with children and young people can be found in our Safeguarding Statement.
Please do not supply any other person's personal data to us without their consent and the consent of ChoirFixer Limited.
The source of the data is you and the legal basis upon which we rely for using information held about you is your consent, as requested on our online booking form, contact form and mailing list subscription forms for ChoirFixer Limited and for VirtualChoirs.co.uk.
You may withdraw your consent at any time by emailing us at [email protected]
ChoirFixer Limited may use your information for one or more of the following purposes:
- To make a booking
If you apply as a supplier for contracts from ChoirFixer Limited we may process information that you send us for publication on our website or in other ChoirFixer Limited publications. This data may be processed for the purposes of enabling such publication and administering our website and fulfilling the requirements of our working relationship.
You acknowledge that personal data that you submit for publication through our website or services may be available, via the Internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
- To process a payment or a refund
This data may include your contact details, your card details and the transaction details, and the data may be processed for the purpose of supplying the purchased goods or services, and keeping proper records of those transactions.
- To subscribe to our mailing list
- To create an Audio or Video product
In the case of Virtual Choir Projects with schools and other external organisations, we will never process the personal data of children, young people or vulnerable adults, without first seeking further consent from their parent or guardian, or asking to see evidence from the school or organisation that such consent has been propery sought and acquired. Specific information about how we process data when working with children and young people can be found in our Safeguarding Statement.
- To let you know about changes
- To fulfill legal obligations and insure against risk
Please do not supply any other person's personal data to us without their consent and the consent of ChoirFixer Limited.
Who we share data with
We will never share, sell, trade or rent any of your personal information or other data with third parties for marketing purposes or any other purposes unless you have given us your consent, as may be requested in our online application form, contact form and mailing list subscription form. If we have your consent, we will share your information only with other organisations that you have agreed may have your data and/or may contact you, and we will explain to you what data will be shared and we will give you details of this as appropriate in this Data Privacy Notice.
There are a few instances in which we may then share your data:
Payment data should not be sent to us by email except in the form of a secure invoice or payment request.
There are a few instances in which we may then share your data:
- To fulfill legal or insurance obligations or requirements
- To process a payment or a refund
Payment data should not be sent to us by email except in the form of a secure invoice or payment request.
Third Party Websites
The ChoirFixer Limited website and affiliated websites including VirtualChoirs.co.uk may, from time to time, contain plug-ins or hyperlinks to other websites or organisations (such as PayPal, Facebook, Twitter, LinkIn and MailChimp). If you follow any of these links, please note that the websites and any services accessible through them are not governed by this Privacy Policy, and may be subject to a different privacy policy run by that third party website provider. We do not accept any responsibility or liability for these policies or any personal data that may be collected through these websites or services, such as contact and location data, and you should check their policies before you submit any personal data to their websites or use their services.
Please note that we may use service providers to help us run this site (or services available on the site), some of whom may be based outside the EEA.
For more information about the PayPal Privacy Policy please visit: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
For more information about the Facebook Privacy Policy please visit: https://en-gb.facebook.com/full_data_use_policy
For more information about the Twitter Privacy Policy please visit: https://twitter.com/en/privacy
For more information about the MailChimp Privacy Policy please visit: https://mailchimp.com/legal/privacy/
For more information about the LinkIn Privacy Policy please visit: https://www.linkedin.com/legal/privacy-policy
Please note that we may use service providers to help us run this site (or services available on the site), some of whom may be based outside the EEA.
For more information about the PayPal Privacy Policy please visit: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
For more information about the Facebook Privacy Policy please visit: https://en-gb.facebook.com/full_data_use_policy
For more information about the Twitter Privacy Policy please visit: https://twitter.com/en/privacy
For more information about the MailChimp Privacy Policy please visit: https://mailchimp.com/legal/privacy/
For more information about the LinkIn Privacy Policy please visit: https://www.linkedin.com/legal/privacy-policy
Storing your personal data
Personal data that we process for any purpose or purposes shall be stored securely offline and will not be kept for longer than is necessary for that purpose or those purposes.
We will only retain your personal data for as long as we have a relationship with you (e.g. for administering your booking, publicising your relationship with us as a supplier or contractor or otherwise providing you with information and updates about ChoirFixer Limited or VirtualChoirs.co.uk activities).
We may also need to retain your information beyond the term of our relationship where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Once we have received your information, the data controller will store your personal data offline to try to prevent unauthorised access.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted via the Website; any transmission is at your own risk.
If you submit information to us via our website then it will be sent from there via an email provider. Your email may be stored on the servers of the email provider temporarily until collected by our data controller. Our website service provider is Weebly and our email service provider is TSOHost Internet.
For more information about the Weebly Privacy Policy please visit: https://www.weebly.com/uk/privacy
For more information about the TSOHost Internet Privacy Policy please visit: https://www.tsohost.com/legal/privacy-policy
When you submit payment data to us it will be stored by our payment processing providers purely for the purposes of processing payment. This data may be processed by staff working for us or by the payment processing providers. We will take all steps reasonably necessary to ensure that your payment data is treated securely and in accordance with this privacy policy.
We will only retain your personal data for as long as we have a relationship with you (e.g. for administering your booking, publicising your relationship with us as a supplier or contractor or otherwise providing you with information and updates about ChoirFixer Limited or VirtualChoirs.co.uk activities).
We may also need to retain your information beyond the term of our relationship where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Once we have received your information, the data controller will store your personal data offline to try to prevent unauthorised access.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted via the Website; any transmission is at your own risk.
If you submit information to us via our website then it will be sent from there via an email provider. Your email may be stored on the servers of the email provider temporarily until collected by our data controller. Our website service provider is Weebly and our email service provider is TSOHost Internet.
For more information about the Weebly Privacy Policy please visit: https://www.weebly.com/uk/privacy
For more information about the TSOHost Internet Privacy Policy please visit: https://www.tsohost.com/legal/privacy-policy
When you submit payment data to us it will be stored by our payment processing providers purely for the purposes of processing payment. This data may be processed by staff working for us or by the payment processing providers. We will take all steps reasonably necessary to ensure that your payment data is treated securely and in accordance with this privacy policy.
Erasing your personal data
If you would like specific personal information about you erased or removed from our records you may request this at any time by emailing us at [email protected]
Changes to the Data Privacy Notice
We reserve the right to make changes to this Data Privacy Notice from time to time. Changes will be notified on the Website and we invite you to check this page occasionally for updates. We will notify you by email of any updates to the Data Privacy Notice where the law requires us to obtain your further consent to accept the changes in order to stay on our mailing list.
Your rights
You have a number of rights under data protection law. You can exercise any of these rights at any time by contacting us by email at [email protected] and we will process your request in accordance with applicable data protection laws within one month from receipt of your request. We will contact you as appropriate, to explain how we have complied with your request.
The general rights that you have, including:
You can find a detailed explanation of your rights on the UK government’s Data Protection Website.
The general rights that you have, including:
- the right to access personal data which you have submitted to us and which is stored by us.
- the right to have inaccurate data about you rectified, or to provide us with additional data where what we hold may be incomplete.
- the right to have data erased. There are exclusions to this, such as for compliance with a legal obligation or for the establishment, exercise or defence of legal claims.
- the right to restrict processing of your data. For instance, where data we hold is inaccurate.
- the right to object to how we process your data which includes in the case of direct marketing, the right to object to marketing from us.
- the right to have your data transmitted to a third party in limited circumstances - known as the right of data portability
- the right to not be subject to any automated decision making including profiling.
- the right to complain to a supervisory authority.
- the right to withdraw your consent.
You can find a detailed explanation of your rights on the UK government’s Data Protection Website.
Right to complain
If you have a complaint about the way we have processed your personal data, please contact us by email at [email protected] addressing your complaint to the Data Controller. All complaints will be dealt with by the Data Controller, and will be responded to within 30 days at the latest.
You also have the right to complain to the Information Commissioner’s Office (“ICO”) about the way we process your data. The ICO can be contacted on 0303 123 1113, or you can access their website which contains helpful information about the various rights you have. Please refer to https://ico.org.uk/concerns/.
You also have the right to complain to the Information Commissioner’s Office (“ICO”) about the way we process your data. The ICO can be contacted on 0303 123 1113, or you can access their website which contains helpful information about the various rights you have. Please refer to https://ico.org.uk/concerns/.
Cookies Usage Policy
What are cookies?
A Cookie is a small amount of data sent to your computer, mobile phone or handheld device from a website. This means the website can recognise your device (your computer, mobile phone or handheld device) if you return to the same site.
A Cookie often includes a unique identifier, which is a randomly generated number. This is stored on your device's hard drive (cache). Many cookies are automatically deleted after you finish using a website.
Cookies are not programs and do not collect information from your device. They make your experience of using websites faster and easier, and they allow websites to create a customised view of pages to which you navigate. For example, they are commonly used to authenticate or identify registered users of a website without requiring them to sign in each time they access it. Other uses include tracking the pages a user has visited on a site for analysis purposes.
Cookies may come with or without an expiry date. Cookies without an expiry date exist until the browser is closed, while cookies with an expiry date may be stored by the device until the expiry date passes.
You can restrict or block cookies set by the Website but this may limit your use of some functionality. We use third-party suppliers who also set cookies on our behalf to deliver the services that they are providing or to record usage.
A Cookie often includes a unique identifier, which is a randomly generated number. This is stored on your device's hard drive (cache). Many cookies are automatically deleted after you finish using a website.
Cookies are not programs and do not collect information from your device. They make your experience of using websites faster and easier, and they allow websites to create a customised view of pages to which you navigate. For example, they are commonly used to authenticate or identify registered users of a website without requiring them to sign in each time they access it. Other uses include tracking the pages a user has visited on a site for analysis purposes.
Cookies may come with or without an expiry date. Cookies without an expiry date exist until the browser is closed, while cookies with an expiry date may be stored by the device until the expiry date passes.
You can restrict or block cookies set by the Website but this may limit your use of some functionality. We use third-party suppliers who also set cookies on our behalf to deliver the services that they are providing or to record usage.
How we use cookies
We use Cookies to help us to analyse the use and performance of our website and services, and to track which pages are most popularly visited on our website.
Our service providers also use Cookies and those Cookies may be stored on your computer when you visit our website. They may collect information about your computer, the mobile telephone and/or handheld device on which you are using the ChoirFixer Limited website or VirtualChoirs.co.uk website, including where available your IP address, operating system and browser type, mobile network information as well as the mobile telephone or handheld device's telephone number, for system administration and to report aggregate information about users' browsing actions and patterns (from which users cannot be identified).
Our service providers also use Cookies and those Cookies may be stored on your computer when you visit our website. They may collect information about your computer, the mobile telephone and/or handheld device on which you are using the ChoirFixer Limited website or VirtualChoirs.co.uk website, including where available your IP address, operating system and browser type, mobile network information as well as the mobile telephone or handheld device's telephone number, for system administration and to report aggregate information about users' browsing actions and patterns (from which users cannot be identified).
How to manage your cookies
Cookies are sent to your browser (whether you use Internet Explorer, Google Chrome, Safari or any other browser) by a website and then stored in the Cookies directory of your device.
To check and update your cookies settings, you will need to know what browser you are using and what version of it you have. You can usually find this out by opening the browser (just as if you were going to use the internet) and then clicking on ‘Help’ and then ‘About’. This will give you information about the browser version you are using.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.
To find out how to allow, block, delete and manage the cookies on all standard web browsers, go to www.aboutcookies.org and select the browser and version you are using. You'll also find information about how to delete cookies from your computer. For the majority of browsers this can be done through your preferences control panel.
You can also find up-to-date information about blocking and deleting Cookies on these pages:
Internet Explorer
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari
https://www.apple.com/uk/legal/privacy/en-ww/cookies/
Firefox
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Chrome
https://support.google.com/chrome/answer/95647?hl=en
Opera
http://www.opera.com/help/tutorials/security/cookies/
Edge
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
If you use a mobile phone or handheld device to browse the ChoirFixer Limited website, VirtualChoirs.co.uk website, or other sites that use cookies, please refer to your phone or device manuals for guidance.
To check and update your cookies settings, you will need to know what browser you are using and what version of it you have. You can usually find this out by opening the browser (just as if you were going to use the internet) and then clicking on ‘Help’ and then ‘About’. This will give you information about the browser version you are using.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.
To find out how to allow, block, delete and manage the cookies on all standard web browsers, go to www.aboutcookies.org and select the browser and version you are using. You'll also find information about how to delete cookies from your computer. For the majority of browsers this can be done through your preferences control panel.
You can also find up-to-date information about blocking and deleting Cookies on these pages:
Internet Explorer
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari
https://www.apple.com/uk/legal/privacy/en-ww/cookies/
Firefox
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Chrome
https://support.google.com/chrome/answer/95647?hl=en
Opera
http://www.opera.com/help/tutorials/security/cookies/
Edge
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
If you use a mobile phone or handheld device to browse the ChoirFixer Limited website, VirtualChoirs.co.uk website, or other sites that use cookies, please refer to your phone or device manuals for guidance.
Cookies used on ChoirFixer websites
The following are cookies you may come across on our Websites.
Facebook
Our websites incorporate a link to the ChoirFixer Facebook page, which visitors to the websites can click on. If you click through to our Facebook page and connect with us then Facebook may use Cookies as part of their own relationship with you.
For more information, please see the Facebook Privacy Policy.
Weebly
Our websites are built and run on the web based Weebly web-hosting service. Weebly state that "All cookies placed by Weebly for visitors of your site are strictly necessary for the operation of the service by Weebly, and based upon our research should be exempt from the EU cookie directive." For further information see the Weebly Privacy Policy
Google Analytics
We use Google Analytics to collect information about visitor behaviour on our websites. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information this way (e.g. your name or address) so this information cannot be used to identify who you are. You can find out more about Google’s position on privacy at https://www.google.com/intl/en/policies/privacy/www.google.com/intl/en/policies/privacy/
Twitter
Our websites embed a feed from Twitter on the sites. Twitter may use cookies to better understand how you interact with their services, to monitor aggregate usage by Twitter users and web traffic routing to their services. You can remove or block cookies using the settings in your browser, but in some cases, this may impact your ability to use Twitter. For more information, visit Twitter’s Privacy Policy.
Mailchimp
Our websites may embed a Mailchimp signup form to enable you to sign up for our mailing lists. If you sign up but then no longer want to receive emails you can click the unsubscribe link on the emails received.
Our websites incorporate a link to the ChoirFixer Facebook page, which visitors to the websites can click on. If you click through to our Facebook page and connect with us then Facebook may use Cookies as part of their own relationship with you.
For more information, please see the Facebook Privacy Policy.
Weebly
Our websites are built and run on the web based Weebly web-hosting service. Weebly state that "All cookies placed by Weebly for visitors of your site are strictly necessary for the operation of the service by Weebly, and based upon our research should be exempt from the EU cookie directive." For further information see the Weebly Privacy Policy
Google Analytics
We use Google Analytics to collect information about visitor behaviour on our websites. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information this way (e.g. your name or address) so this information cannot be used to identify who you are. You can find out more about Google’s position on privacy at https://www.google.com/intl/en/policies/privacy/www.google.com/intl/en/policies/privacy/
Our websites embed a feed from Twitter on the sites. Twitter may use cookies to better understand how you interact with their services, to monitor aggregate usage by Twitter users and web traffic routing to their services. You can remove or block cookies using the settings in your browser, but in some cases, this may impact your ability to use Twitter. For more information, visit Twitter’s Privacy Policy.
Mailchimp
Our websites may embed a Mailchimp signup form to enable you to sign up for our mailing lists. If you sign up but then no longer want to receive emails you can click the unsubscribe link on the emails received.
